Job Description
POSITION SUMMARY: The primary objective of the Volunteer Coordinator (VC) is to coordinate the overall Feeding South Florida® (FSF) volunteer program including the recruitment, training, and stewardship of volunteers for all FSF locations, special events, food drives, and other activities. This position will supervise volunteers and work closely with the Sort Coordinator and other team members to ensure a positive, meaningful, and fun experience for FSF's volunteers. The VC is one of the most visible representatives of FSF. The ideal candidate provides excellent customer service, is energetic, organized, skilled at managing multiple tasks, and thrives in a fast-paced environment.
POSITION RESPONSIBILITIES: - Engage individuals, corporations, and organizations in the work of FSF, through volunteering, fundraising, and other relevant ways.
- Provide excellent customer service, and facilitate a positive and meaningful experience for volunteers, motivating and assisting each volunteer as needed.
- Recruit, train, and retain volunteers and prepare job descriptions for all volunteer tasks including sorting, community kitchen, internal/external events, office work, food rescue, etc.
- Maintain an up-to-date schedule of all FSF volunteer opportunities , including opportunities in each facility, both in the warehouse and in the general office.
- Maintain an up-to-date schedule of all volunteer recruitment efforts and opportunities, such as recruitment fairs, requests from groups for speakers, websites, public service announcements, etc.
- Provide FSF representation for all such opportunities, seeking assistance from other staff or volunteers when necessary and advertising internally to those departments who require special volunteer talent.
- Maintain an up-to-date databaseof all prospective and actual volunteers , as well as records of all volunteer activities performed, and provide current reports about such activities on a regular basis.
- Respond to requests, in a timely manner, for volunteer information that comes through the FSF website and help identify resources that may be useful for volunteer recruitment.
- Coordinate intake of volunteers including the completion of registration forms, training, and orientation, and train other staff to conduct these activities in each branch.
- Design and implement appropriate ways to thank, recognize, and honor volunteers for their efforts.
- Work directly with the Volunteer Sort Coordinator to ensure appropriate staff members are introduced to the volunteer group, pictures are taken, and all opportunities for involvement with FSF are conveyed to the volunteers.
- Promote the mission of FSF and engage volunteers to ensure the ongoing support of volunteers.
- Assist with the planning and execution of any sort of distribution and/or warehouse events.
- Assist the Vice President of Community Relations as needed.
POSITION Qualifications : - Bachelor's Degree preferred.
- Positive attitude, energetic, good sense of humor - a "people person."
- Minimum two years of volunteer coordination experience, with customer service/relationship management experience.
- Strong communication skills, with the ability to speak publicly and write well.
- Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people's concerns (Bi-lingual preferred).
- Ability to manage time efficiently, while under pressure in a fast-paced environment with multiple responsibilities.
- Ability to work productively without constant supervision.
- Experience and comfort with training and teaching others.
- Attention to detail, accuracy, and deadlines.
- Ability to exercise good judgment and discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
- Possession of a current and valid Florida driver's license, liability insurance, and a clean driving record.
- Strong computer skills: Word, Excel, Publisher, PowerPoint, SharePoint, and other database proficiency.
- Flexibility and the ability to work as a member of a team on several projects simultaneously.
PHYSICAL DEMANDS & WORKING CONDITIONS: - Hours of Operation : Hours of operation for this position are Tuesday-Saturday, 8:00 a.m. - 5:00 p.m., after business hours work may be required for Volunteer Coordinator occasionally throughout the year.
- Environment: This position works in an office and warehouse environment with exposure to South Florida weather. There may be extended periods of standing and/or bending; listening, talking, and/or visual concentration; writing and/or computer use. The noise in the work environment is usually moderate to loud.
- Travel: This position's primary location will be Boynton Beach and will be expected on occasion to travel to the Pembroke Park location. FSF serves four counties, occasional travel for work and special events using personal vehicles may be required.
- OSHA Standards: Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.
ORGANIZATION Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state's food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.
CORE VALUES FSF values
service above all else. We're looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF "Friendly Food Bankers" embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.
WE PROVIDE Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.
Salary: $45,000 - $50,000 per year
Equal Opportunity Employer/Drug-Free Workplace/ADA Compliant
Job Tags
Temporary work, Relief, Saturday,