Job Title : Global Service Delivery Manager
Location: Pittsburgh , PA ( Onsite )
Duration/Term: Long Term Contract
Job Description
We are looking for an experienced Senior Service Delivery Manager to oversee service delivery for high-stakes global digital projects. This role involves leading multiple project teams, managing client relationships, and ensuring the delivery of top-tier customer service. As a Senior Service Delivery Manager, you will be responsible for strategic planning, project governance, and aligning project goals with the client s business objectives.
Key Responsibilities
Service Delivery & Team Management
Stakeholder Engagement & Risk Management
Strategic Development & Process Improvement
Financial Management & Reporting
Operational Excellence
Qualifications
Key Skills: Service delivery, global team management, agile methodologies, cloud environment knowledge, P&L management, client relationship management, strategic planning, resource planning, customer experience enhancement, process improvement, and advanced communication and influencing skills.
VDart Group , a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele
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