Role: Salesforce Business Analyst Location - Cupertino, CA (Onsite/Hybrid) Fulltime While Salesforce is not mandatory but having someone from Salesforce experience would be helpful. Not as an admin but as a BA in Salesforce. JD We work closely with the business teams to become functional experts in key channel sales processes and Partner Portal requirements. We establish credibility as trusted advisors by listening, understanding business requirements and quickly providing options for consideration. Effectively leading discussions with various partners and intelligently asking probing questions that get to the real business needs (asking "why" and not just taking requirements at face value) will be essential to success in this role. Understand the strategy and the changing needs of the business via business workshop facilitation and roadmap development for future state. This will involve working with global management teams and colleagues across geographies to build the Partner Portal You will focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile,), leading-edge technology and process improvement ideas to challenge the status quo and deliver extraordinary customer-focused solutions. We propose solutions beyond what has been requested by our business partners. You will work on building, deploying and scaling Partner Portal Set up success criteria for your initiatives that are clearly measurable and achievable through the scope of deliverables, then ongoing tracking against these success criteria for Partner Portal Adopt a standardized development lifecycle methodology for all projects- from mobilization to scoping, requirements, use case documentation, design, business readiness, testing and implementation. Support key business processes promoting Partner Portal , data integrity, governance, and compliance. Manage the Salesforce application and be the expert to define, design and configure enhancements to Salesforce platform that provide significant ROI by bridging the gap between out-of-the-box Salesforce functionalities and business processes. Design and implement reports, dashboards and alerts that support the business processes and deliver business insight. Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign offs. Prepare the business for the change and adoption - Ensuring that from the very start of the project, there is a change management plan in place. By the time, we are live - the business is ready and excited to take on the adjustments to people, process and technology. Skills required
Job Title/Role :Salesforce Business AnalystLocation :RemoteType :ContractMandatory Skills SFDC BARequired Skills Excellent knowledge of and demonstrated expertise with Sales Cloud, Service Cloud, Experience Cloud, Marketing cloud and Knowledge of Salesforce Vlocity...
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