Remote Email Support Representative Job at My Modern Desk, Memphis, TN

UExJdVY1UXFsNzNialIyRWVuY0FENzRjRFE9PQ==
  • My Modern Desk
  • Memphis, TN

Job Description

Job Description

Job Description

Overview

We are seeking a sharp and responsive Email Support Representative to manage incoming customer emails. In this role, you'll be responsible for responding to inquiries, resolving licensing questions, and ensuring a smooth experience for clients—entirely via email.

Responsibilities

  • Monitor and respond to customer emails in a timely, professional manner

  • Provide accurate, clear answers to inquiries related to licensing services

  • Track conversations and case progress in the CRM system

  • Work cross-functionally with other departments to resolve issues

  • Maintain a consistent tone that reflects the company’s brand and values

Qualifications

  • Strong written communication skills

  • Experience in email-based customer support preferred

  • Organized and detail-oriented

  • Proficiency with Google Workspace and CRM platforms

  • Ability to manage multiple email threads and prioritize tasks effectively

Benefits

  • Work from home

  • Competitive pay ($20–$22/hour)

  • Paid time off (full-time only)

  • Health insurance (full-time only)

  • Supportive and collaborative work culture

Company Description

We are a growing company looking to hire motivated individuals!

Company Description

We are a growing company looking to hire motivated individuals!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

First Horizon Bank

Email Journey Developer Job at First Horizon Bank

 ...Bank is seeking an experienced Salesforce Marketing Cloud Journey Developer to drive the development and optimization of our digital...  ...systems, data sources and APIsBuild and maintain employee-driven email/distributed marketing efforts as an extension of the corporate... 

Express Transit llc

Driver Helper Job at Express Transit llc

Job DescriptionThe Role**** We are looking to hire a highly efficient driver helper to assist company drivers with all deliveries.Essential Responsibilities Include, but Not Limited ToLoading and unloading company productsCompleting accurate delivery records and... 

Vaco by Highspring

Payroll Systems (Time and Attendance) Consultant Job at Vaco by Highspring

Job Title: Payroll Integration Systems (Time and Attendance) Consultant Location: New York City, NY Fully onsite Duration: 3-6 months Payrate: $60/hr -$70/hr -Must have experience with Workforce ADP integrating with Kronos working with troubleshooting all Time and Attendance... 

Staffmark

Dock Worker Job at Staffmark

Staffmark is seeking a reliable and hardworking Dock Worker to join our logistics team in Bolingbrook, IL. If you have previous warehouse experience and enjoy working in a fast-paced environment, this is a great opportunity to grow with a stable company that values your... 

W2 Communications

Account Associate Job at W2 Communications

 ...W2 Communications, an integrated public relations and digital marketing firm, is hiring an entry-level Account Associate to support public relations campaigns across our client base. We are looking for motivated, passionate and high-energy candidates with an understanding...