Job Description

Are you a Principal Designer with a passion for innovation, design strategy, and storytelling? Do you have experience developing solutions that provide world-class experiences for customers at unprecedented speed and scale? Then join us in our mission to power prosperity around the world by disrupting the small business mid-market with our AI-driven expert platform!

As part of one of Intuit's Big Bets, you'll have the opportunity to work on a fast-paced, high-priority new “business class” offering that solves the complexities faced by Mid-Market customers.

In this leadership role, you'll work with an incredible team of go-getters, passionate self-driven individuals who share a common goal of creating revolutionary experiences for our customers. You'll have the opportunity to further develop your service design skills ensuring a seamless connection between hand-held service to our amazing product. Step one will be to revolutionize our Information Architecture in our new “business class” product suite.

We're seeking a bold and strategic thinker with a strong interaction design background to help us bring our AI-based solutions to the forefront of the industry. You'll love building relationships throughout our ecosystem of partners and learning to scale influence from senior leaders to code.

So what are you waiting for? Join Intuit's Big Bet 5 team and help drive momentum and accelerate innovation around the world!

• Staying deeply engaged with our customers' needs, shedding light on complex and hidden challenges
• Bringing the comprehensive customer solution to life by seamlessly integrating human experiences with an exceptional product
• Collaborating effectively with visual, service and content designers to create a comprehensive experience
• Using quantitative and qualitative data to extract insights that guide design choices and understand user behavior
• Influencing others through strategic storytelling, building strong partnerships, and fostering relationships by collaborating with various teams
• Working closely with product managers and engineers to innovate, execute, and deliver designs

• 8+ years of experience in interaction design, product design, service design, or a related field
• Bachelor’s degree in Design, Human-Computer Interaction Design, or another relevant field; Master’s preferred
• Deep knowledge of design principles and methods
• Curiosity and commitment to testing new ideas and innovating to drive business results
• Effective communicator, presenter, and negotiator
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• Expertise in conveying ideas and concepts through storyboarding, journey mapping, wireframing, and prototyping
• Mastery of design tools such as Figma, and skilled in creating 'lo-fi' prototypes to share with users in a fast, iterative manner
• A dazzling online portfolio
• Bonus: Service Design experience

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