Job Description

About Us

At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations.

Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one.

Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.

The Principal Product Designer is a high-level, individual contributor role. They will apply “fullstack” design services, including research, strategy, UX, and visual design, to the software products and service experiences that make up the Resilience solution. Our solution offers a next-generation approach to managing cyber risk by combining insurance, threat intelligence, security expertise, and AI-driven predictive modeling tools. This provides customers with an unmatched ability to achieve true resilience in the face of increasingly sophisticated cyber threats.

We are looking for a Principal Product Designer who can balance the “big picture” with a keen attention to detail. You should be adept at collaboration, exploration, and have a commitment to UX craft and visual design. As a key member of our small, growing team, you will support user, stakeholder, and expert conversations, deliver insights and ideas, build consensus around product vision, prototype and test concepts, and design and ship impactful products for our customers and business.

We specifically require a designer with experience working in an agile, startup environment. You will be responsible for delivering rapid prototypes to define and market-test new, technically complex product offerings that provide clear business value to a diverse range of customers.

We strive to maintain a team atmosphere that is thoughtful, action-oriented, passionate about our work, easygoing, and positive. You value the opportunity to develop a long-term engagement with a product, helping it evolve and optimize over time, and you’re excited to grow our team’s ability to deliver with outsized impact.

As a core member of the product design team, you will collaborate with business and product leaders, data scientists, security experts, and developers to deliver powerful digital tools and services that align with Resilience’s mission. We prioritize agility and flexibility, essential for thriving in the ever-evolving startup environment where continuous learning and adaptation are key.

This is a hybrid position located in our San Francisco office.

Responsibilities:

• Actively contribute creative, strategic ideas.
• Creating quick, iterative, interactive prototypes.
• Create impactful tools and content for business users, overseeing the process from initial concept to delivery and continuous optimization.
• Meticulously design and produce a wide range of creative deliverables required for leading products, including user journeys, flows, maps, wireframes, UX, and UI elements.
• Assist in advancing and refining our design systems.
• Create data visualization techniques to transform complex data into clear and useful insights for various users.
• Support the engineering team in shipping new features.
• Adhere to deadlines in a dynamic, fast-paced environment.

Qualifications:

• 5+ years of professional in-house experience in the field of digital product design.
• Advanced proficiency with Figma, Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Google Suite (Docs, Slides, and Sheets).
• Experience with, and understanding of Lean-Startup principles and working as part of scrum teams.
• Ability to plan and execute research, analysis, ideation, and prototyping.
• Experience delivering UX and visual design documents, including: site maps, user journeys, site flows, Information Architecture (IA), wireframes, UI, design systems and libraries.
• Experience presenting creative ideas to internal teams.
• Capacity to multitask while being extremely organized, productive, timely, and reliable.
• Aptitude for synthesizing constructive feedback into designs while still maintaining a strong, cohesive vision.
• Proven ability to independently lead projects from inception to completion. Ability to work independently on projects from initial stages to completion.
• Effectively takes direction and demonstrates initiative.
• Experience with Data Visualization - including infographics and data-based journalism - is a plus.
• BA in Visual Arts, Graphic Design, Digital Media Design, Interactive Design or an equivalent combination of training and design experience is highly preferred. Post-graduate training is appreciated, but not required.

$140,000 - $190,000 a year

Depending on experience.

What Resilience Offers You

• Innovative company culture
• Flexible work schedules
• Family paid leave
• Paid healthcare for employees
• 401k
• Professional development & career advancements
• Flexible paid time off
• Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at humanresources@cyberresilience.com.

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