Patient Registration Interviewer - 809040 Job at Christus Health, Alamogordo, NM

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  • Christus Health
  • Alamogordo, NM

Job Description

Description
  • Registers all patients to the hospital in accordance with the procedures.
  • Verifies all outpatient surgeries, admissions, and diagnostic testing have proper authorization.
  • Accurately registers arriving patients who have been referred by a physician for treatment and or diagnostic testing.
  • Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information.
  • Obtains all required signed documents from patients (i. e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.)
  • Demonstrates accurate use of insurance verification tools (i. e. Passport Next Bar/OneSource, NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.)
  • Accurately scans all required documents into patient’s account.
  • Thorough description of registration events in account notes.
  • Schedules patient for all services required in centralized scheduling with use of proper phone etiquette and customer service.
  • Accurately complete Advanced Beneficiary (medical necessity) checks on patients as required.
  • Accurately complete Medicare Secondary Payer questionnaire as required.
  • Accepts patients in order of arrival with the exception of emergency, scheduled appointments or stat cases which have priority.
  • Verifies insurance benefits, notifies patient of their financial responsibility at time of service.
  • Collects payments on patient accounts at time of service and on other outstanding patient accounts.
  • Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary.
  • Balances designated cash drawer at end of shift.
  • Assists patients with insurance, billing and other inquiries they might have pertaining to their hospital account.

Requirements

Education

Required:

High School

Licenses & Certifications

Preferred:

C-Heartsaver

Job Tags

Shift work,

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