Job Description
IT Service Delivery Manager
At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
The Service Delivery Manager is responsible for defining the strategy & execution technology service delivery and support across Carriage Services. The candidate is responsible for establishing and maintaining the relationship between Information Technology and business stakeholders. Role will drive strategy and execution of helpdesk & field support teams to meet or exceed business expectations, drive continuous improvement, track and report KPI, provide oversight to 3rd party service providers and build a long-term roadmap for service delivery at Carriage Services.
Compensation: $105K+
Job Type: Full-Time
Location: Houston, Texas Galleria Area
Key Responsibilities
Qualifications
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