Guest Services Agent Job Details Level Entry Job Location Hotel Spero Group - San Francisco, CA Remote Type N/A Position Type Full-Time/Part-Time Education Level High School Salary Range Undisclosed Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description We believe our guests shouldnt be the only ones wanting to keep on coming back our team members should also! Everyone should leave work feeling great about their day, thats why we hire exceptional individuals who not only provide extraordinary experiences for our guests, but also curate a fun work environment. We support the idea of being an inclusive team, this means every unique team member is an essential part of the hotels success were in this together.
**WHAT YOU'LL DO:** The Guest Service Agents provide exceptional service to all hotel guest, process guest payments and acts as an information source on various matters.
**IN THIS ROLE YOU WILL**
* Serve as Relief Night Auditor when needed
* Provide quality guest service as it pertains to checking in/out of hotel guests
* Respond to guest requests to ensure their expectations are exceeded
* Strong command of managing several tasks with speed and accuracy
* Answers telephones, takes hotel reservations when reservation agents are absent, and provides services in a gracious and professional manner
Qualifications **ABOUT YOU**
* Must have schedule flexibility for various shifts weekdays, weekends, nights, and holidays
* Ability to lift up to 50lbs plus stand, walk and move around during entire 8 hour shift
* Must be computer efficient, and computer literate to operate basic windows PC programs and operate online database which hosts Hotel's property management system (PMS). Basic cashier skills to receive credit card and cash payments from guests required as well
**BONUS POINTS**
* Previous hotel experience in a guest service role
* Previous Opera Property Management System experience
**WHY JOIN US**
Working is hard; lets make it worth it! In addition to a competitive benefits package *(80%-100% health care coverage, dental, vision, chiropractic, 401k plan with employer matching, and paid time off)* for eligible team members, we also celebrate YOU! Join the Hotel Spero family - we are a determined fun team with a can-do attitude.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
...may be made from this announcement. Duties The Criminal Investigator is responsible for supporting and assisting in the planning,... ...includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options...
...build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising... ...business acumen to join our team. The product manager plays a critical role in shaping the future of our eCommerce platforms...
...environment. About the Opportunity: Joining the ABC team as a Dispatch Coordinator this role offers a unique, fun, and challenging... ...with matching ~11 paid holidays ~ Transit benefits ~ Remote/flexible work opportunities ~ Starting pay range: $14.00 to $...
...Job Description Job Description K2 Construction is seeking a highly motivated Skilled Laborer. This individual will be expected to assist in the general operations of Bridge and/or Box Culvert construction sites. Bridge Construction experience is beneficial,...
...Looking to build your career and design your future? You have come to the right place. Summary Designers will work with new... ...company as it relates to product installation Billing within service department-quotes prices, cost analysis and initiate billing...