Job Description

Job Description

Job Description

Why Work for Smith Event Center?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.

Benefits

• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This Event staff role represents the company during events at our venues, making sure events run smoothly and meet customer expectations.

Essential Functions

• Greets guests and answers questions during event.
• Maintains venue appearance and light cleaning during events.
• Places tablecloths on table and help set-up/break-down tables and chairs after and after events.
• Welcomes guests to the venue and represents the company during events.
• Facilitates the proper organization and cleanliness of venues, upholding any necessary safety precautions.
• Performs various tasks assigned by the event manager.
• Performs high levels of customer service.
• Performs other duties, as assigned.

Competencies

• Customer Service Orientation.
• Detailed Orientation.
• Thoroughness.
• Teamwork Orientation.
• Communication Proficiency
• Time Management

Required Education, Experience, Certifications and Licensure

• High School diploma, or equivalent combination of education and experience, preferred.
• A minimum of 1 year of related experience is preferred.

Supervisory Responsibility

This position has no direct management responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The duties associated with this position are generally performed in an indoor setting.
• Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Attention to detail and follow-through.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds, and may be required to lift up to 50 pounds.
• This position may require light lifting and moving of furniture, glassware and beverage cases.
• Overtime is sometimes necessary or required.

Travel

• This position does not require travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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