Job Description
Job Description: - The Engineer will provide IT Infrastructure support for Client's Developer Software Engineering (DSE) lab computer systems in Oregon.
- The main duties are building, configuration, and maintenance of high-performance computing clusters, cluster test beds in an internal test Iab, with predominantly Linux based clusters and High performance Fabrics like InfiniBand and 100-400Gb Data Center Ethernet.
- The work includes installation and troubleshooting of both production and preproduction servers, GPUs, switches, and software, as well as development of scripts for automation of cluster provisioning and configuration.
- In addition, the maintenance includes support for users of the systems, internal documentation of practices, and general maintenance of the Iab spaces.
Scope:
- Custom OS provisioning including Linux and Windows for client and server platforms, using Client Deploy Commander, FOG and AWX.
- Own infrastructure incident ticket resolution for escalations from first-level support teams and DSE engineers.
- Own infrastructure request resolution from DSE partners and Lab Compute.
- Hardware support for pre-production and production hardware, system assembly, parts replacement, firmware updates, break/fix, and inventory management including storage and tracking in systems of records (Lab ServiceNow and other where required).
- Labs Capacity Management - Provision new systems in DSE Labs to optimize capacity and maintain system life cycle to drive efficiencies.
- Partnership with Network & IT security teams to design and implement lab networks and firewall rules.
- Maintain Client's security compliance for DSE systems.
- Update and maintain IT service management systems (ServiceNow).
- Document and communicate findings to all key stakeholders.
- Work with Infrastructure & Application Owner to create and maintain troubleshooting documentation.
- Work with Lab Compute to improve system usability, quality, and maintainability.
- Engage with DSE & Lab Compute engineers to drive projects.
- Physical system assembly and add/remove components.
- Support Oregon DSE Lab infrastructure computer systems.
Qualification and Skills:
- Must have experience in Enterprise Linux and Windows Server Support Administration with Hardware Experience (Windows 2016/2019/2022, Linux RedHat, SUSE and Ubuntu).
- Must have 2+ years of experience in Storage Support Administration with Hardware Experience (SAN/3PAR / EMC / Netapp NFS/CIFS).
- Must have 2+ years of experience in Client Support Administration with Hardware Experience (WinXP, Win7, Win10, Win11).
- Must have 2+ years of experience in Virtualization (MS Hyper V, VMWare, etc...).
- Experience with enterprise automated OS provisions software (Altiris, BigFix, WDE, FOG, etc...) for Client & Server build platforms.
- Experience working in a Lab and Datacenter Environments.
Preferred Requirements:
- Enterprise/Intermediate OS high performance Linux clustering.
- dvanced TCP/IP management (DNS, DHCP).
- Experience in one plus scripting Languages, preferably Perl, Python and/or shell scripting.
- Network file storage and backup administration.
- Building non-standard Linux kernels, batch system setup, tuning, and administration, LDAP setup and administration, server management using out-of-band tools, server platform performance tools.
- Jenkins CI testing environment.
- Working knowledge of software engineering practices, testing methodologies, etc.
- Knowledge of labs processes and business environments, and the ability to follow business processes in a disciplined manner.
- BS Degree in computer science or related field.
- nalytical, diagnostic and problem-solving skills, strong communication (both verbal and written), people skills, and customer service ethic.
- The candidate needs to be able to work independently, readily adapt to change, and balance multiple priorities in a self-directed manner.
- The ability to integrate well into a dynamic, professional, and high-performing team that provides mutual support and coverage to other team members.
Cynet Systems
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