Customer Service Representative WORK FROM HOME Job at Ingeneous Home Decor, Katy, TX

UHJnaVhwb2dsclhjaVJxRWZIZ0dDTEVkQlE9PQ==
  • Ingeneous Home Decor
  • Katy, TX

Job Description

Description
We're seeking talented and motivated individuals to help us meet the increasing needs of the students and referral partners we serve.

As a work-from-home Customer Service Representative at TAG CYBER, you'll be TAG CYBER front-line team member who's focused on helping guide our students toward success with direct interaction via text, email, and (sometimes by phone). You are the face of TAG CYBER to every student and referral partner who works with you. This role gives you the unique opportunity to have a daily positive impact on our students and clients.

Compensation:
$45,000 - $70,000

Responsibilities:
We're Looking For Someone With These Skills:

A positive, empathetic and professional tone and attitude toward students/clients and team members at all times
Must be available to work nights, weekends and holidays.
Experience in customer service, sales or retention
Effective communication skills that help de-escalate while problem solving
The ability to work with multiple screens and programs open to help resolve student issues
Qualifications:
To succeed in this role, you should have the following skills and experience:

Some College credit required, college degree a plus
Fluent English language required additional languages a plus
1-3 plus years of customer service experience preferably email/chat/text experience
Strong work ethic with proven dependability.
Fast-paced work environment
Ability to quickly learn new applications and processes.
Strong verbal and written communication skills with the ability to communicate effectively by email, text (and phone).
Solid computer/internet/keyboarding skills with high-speed internet
Ability to accurately type information
Strong analytical and problem-solving skills, including active listening skills and the ability to gather information in a fast-paced environment
Demonstrated passionate customer focus with desire to delight the student/client
You are...

Empathetic - you listen intently to what affects people and put yourself in their shoes.
Friendly - you are someone who stays genuine when having interaction with others.
Patient - you don't cut people off during a conversation so that you make others feel heard and equally important.
Tech-Savvy - you can quickly pick up how things work and learn new technologies with ease.
Attentive - you pay attention to what's being needed, and proactively get involved.
Live in the Orlando Area to be able to train for 1-2 weeks in person
About Company
North American Learning Institute (TAG CYBER) is committed to providing our students with the absolute best in distance learning. We offer over 35+ quality courses to help satisfy legal orders and employer workforce compliance requirements both in the US and Canada. We're helping to define the future of online education with effective and engaging tools for our students. As the global pandemic has driven educators to seek out new solutions for better remote learning, TAG CYBER continues to experience significant growth. Here at TAG CYBER you will find a CAREER and a place that will make you feel like family. We offer a full benefit package which includes a 401k with 4% company match, 100% company paid health insurance and Paid time Off.
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Remote job, Night shift, Weekend work,

Similar Jobs

Rugiet Health

Copywriter Job at Rugiet Health

Job Description Job Description About Us Rugiet is disrupting healthcare as we know it. With personalized plans, a growing lineup of compound pharmaceuticals, and an easy-to-use online platform, we help patients create custom sexual health and wellness plans that...

CompHealth

Physician Neonatology Job at CompHealth

You will enjoy living in this Indiana university town with a strong sense of community. It is a wonderful place to raise children or settle down. The surrounding area has access to water sports, kayaking, trail walking, rock climbing, horseback riding, camping, and over...

Get It Recruit - Real Estate

Reverse Mortgage Underwriter - Remote | WFH Job at Get It Recruit - Real Estate

Are you a detail-oriented underwriter with a passion for residential loans and HECM products...  ...relationship management skills. - Experience in mortgage processing, repurchase response, or...  ...: This position is primarily remote. To succeed, you'll need a quiet workspace... 

Stellantis Financial Services US

Senior Release Manager-Salesforce Job at Stellantis Financial Services US

 ...enhancing our customer's experience. Position Summary: We are seeking a highly organized and experienced Senior Salesforce Release Manager with strong expertise in Copado to manage our Salesforce environments and oversee release processes and Release Specialists.... 

The CSI Companies

Epic Cadence Analyst- Nationwide Job at The CSI Companies

Join one of the nation's leading healthcare systems as an Epic Cadence Analyst and provide support to health professionals by facilitating assessment...  ...possible extensions Pay: $75+/hour Location: Nationwide - remote role This position offers: An excellent pay structure and...