Job Description

Prentice Group of NY Inc is seeking a professional and customer-focused Chat Support Representative to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong written communication skills. As a key part of our customer support team, you will engage with clients via live chat to deliver timely, accurate, and high-quality assistance.Responsibilities:Communicate with customers through live chat in a courteous and helpful mannerResolve customer issues efficiently while ensuring a positive experienceProvide accurate information about company services, procedures, and policiesEscalate complex or sensitive issues to the appropriate departmentDocument all interactions clearly and accurately in our CRM systemStay informed on company updates to deliver up-to-date supportQualifications:Previous experience in chat or customer support preferredExcellent written communication and interpersonal skillsStrong attention to detail and the ability to multitaskProficient in typing and working with digital platformsReliable internet connection and ability to work remotelyA team-oriented attitude and customer-first mindsetWhy Join Prentice Group of NY Inc?Remote flexibility and a supportive work environmentOpportunities for career growth and professional developmentA chance to be part of a company that values integrity, service, and excellence
recblid 0t7o48v0fy132dtzsr5i1jlb1c0y9d

The Prentice Group of NY Inc

Job Tags

Remote job,

Similar Jobs