Job Description

Job Description

Triangle Fastener Corporation is a fast-growing wholesale distributor that has been serving the construction industry in the US and beyond since 1977. We are currently seeking a full time Administrative Assistant to join us at our office in San Jose, CA. This position is ideal for an ambitious individual who can thrive in a fast-paced environment while working in collaboration with supportive and knowledgeable professionals.

As a Triangle Fastener Corporation employee, you can expect a team-oriented environment with plenty of benefits such as:

• Excellent Medical, Dental, Vision, and Voluntary Supplemental Insurance
• Paid vacation days, paid personal days, and immediate eligibility for Paid Holidays
• Company funded disability and life insurance
• Consistent employer contribution to 401k

Position Details:

The Administrative Assistant position is responsible for providing administrative and clerical support while actively contributing to resolving local customer and service-related matters.

The essential functions include, but are not limited to the following:

• Efficiently complete administrative tasks such as billing customers, managing orders and quotations, and providing necessary proof of delivery documentation as required.
• Process customer credits, deductions, and proactively investigate and resolve outstanding customer issues, ensuring excellent customer service.
• Collaborate closely with the branch staff to promptly address and rectify inventory-related concerns and make necessary adjustments.
• Accurately key and approve daily transactions, encompassing activities like supplier returns, customer returns, and miscellaneous billings and credits.
• Diligently enforce and execute all company policies specific to the local branch, fostering compliance.
• Regularly review and analyze daily reports to track and monitor key operational metrics.
• Carefully review and electronically submit vendor invoices to Corporate for timely payment processing.
• Facilitate the processing of customer credit applications, ensuring they meet corporate credit approval criteria.
• Responsibly manage incoming phone calls, providing prompt and professional assistance.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

REQUIRED

PREFERRED

Experience

2+ years of prior experience in administrative assistant position, or related position

Education

High School Diploma/GED

Associate degree in business or equivalent level of prior relevant experience

Additional Skills/Notes

• Proficient in Microsoft Office Suite including Word, Excel, and Outlook
• Strong organizational skills
• Demonstrated customer service orientation
• Effective communication skills, both written & verbal
• Collaborator working to achieve common goals

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